Renewables Capital (a trading style of U.K. Carline Limited) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect personal data when you use our website or interact with us. We comply with UK GDPR and the Data Protection Act 2018.
Who We Are (Data Controller)
U.K. Carline Limited (trading as Renewables Capital) is the data controller for data collected via this website. Registered office: Sunnybank House, Bilsborrow Lane, Bilsborrow, Preston, PR3 0RN. Phone: 01995 641111. Email: [email protected].
What We Collect
Contact & Business Details you submit via forms (name, role, company, email, phone, project details).
Application/Financial Info for finance requests (used to approach our lender panel with your consent).
Technical/Usage Data (IP address, browser, pages viewed) for security and analytics.
Communication Records (emails/calls) for service quality and regulatory purposes.
We do not intentionally collect special category data.
How We Use Your Data
To respond to enquiries and deliver our brokerage services.
To process finance applications and liaise with lenders at your request.
To communicate updates and provide support; limited marketing with consent.
To improve our website and ensure security.
To comply with legal/regulatory obligations.
Legal Bases
Consent (e.g., marketing, sharing with lenders), contract necessity (applications), legitimate interests (site improvement, security), and legal obligation (record-keeping, regulatory purposes).
Cookies
We use essential cookies for core functionality and analytics cookies to understand site usage—no advertising or profiling cookies. You can manage cookies in your browser. See the cookie notice and controls on this page.
Sharing Your Data
Lender Panel: With your consent, we share necessary application details to obtain offers.
Service Providers: Hosting, IT, email—under contract as processors.
Within U.K. Carline: For coordination and compliance.
Legal/Regulatory: When required by law or to protect rights.
Professional Advisors & Business Transfers: As necessary and under confidentiality.
Retention
Enquiries: retained as needed to respond and for a limited period thereafter.
Applications/Agreements: typically retained for at least 6 years for legal/accounting/regulatory purposes.
Technical logs: retained for operational/security periods only.
Call recordings: usually 6–12 months unless needed longer for legitimate reasons.
Your Rights
You have rights to access, rectify, erase, restrict, port, and object to processing, and to withdraw consent. Contact us to exercise these rights. You can also complain to the ICO (ico.org.uk / 0303 123 1113).
Security
We use appropriate technical and organisational measures (secure hosting, encryption in transit, access controls, training, monitoring). No system is 100% secure; please exercise care when sending information online.
International Transfers
Where data is transferred outside the UK/EEA (e.g., by a service provider), we use appropriate safeguards such as adequacy decisions or standard contractual clauses.
Links to Other Sites
Our site may link to third-party websites with their own privacy policies. We are not responsible for their practices.
Changes
We may update this policy; material changes will be highlighted. Continued use constitutes acceptance of updates.
Contact us